At goldsmithsoutlet.co.uk we want you to be delighted every time you shop with us. Occasionally though, we understand that you may wish to return items.

Items can be returned direct to goldsmithsoutlet.co.uk within 14 days, using the detachable address slip at the bottom of the dispatch note.

goldsmithsoutlet.co.uk cannot accept returns of earrings or cleaning products if the tamper-proof packaging has been opened. This is due to hygiene reasons and does not affect your statutory rights.

For your benefit and security in the event of a return we recommend that you send the goods back to goldsmithsoutlet.co.uk by Royal Mail Special Delivery. This will ensure proof of delivery and insurance of the goods whilst they are in transit.